DATA PROTECTION

Thank you for visiting our website! Your privacy and the protection of your data are very important to us. In the text below, we will inform you how and for which purposes we collect, process and use your data when you visit this website. You will also find out which rights you have regarding your data and who you can contact if you have any questions.


This Privacy Policy applies for all websites of Centravo Holding AG and its companies. It also applies for all our online presences such as websites, social media, apps and online services through which we receive and process personal data. By using this website, you agree to this Privacy Policy.
 

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Responsibility and contact

The controller in terms of data protection legislation is:


Centravo Holding AG


Sihlquai 255


CH-8005 Zurich/Switzerland

 



+41 32 387 47 47


info@centravo.ch



 

Do you have any questions about this Privacy Policy or do you wish to exercise your privacy rights? Then please contact:


Email: datenschutz@centravo.ch


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Which law is applicable?

Centravo Holding AG and its companies are Swiss companies. Their activities are primarily governed by Swiss law. This also applies for this Privacy Policy, for which the Swiss Data Protection Act (DSG) is applicable. Wherever the processing of personal data falls within the scope of the European General Data Protection Regulation (GDPR), we naturally apply the GDPR.


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Other legal provisions and contractual provisions that a customer or business partner has agreed with us may also apply. These can include, for example, additional data protection or confidentiality agreements as well as applicable mandatory laws and regulations. In addition, other privacy policies or general terms and conditions, participation conditions and similar documents governing specific circumstances may apply.

 

What is personal data?

“Personal data” refers to any information relating to an identified or identifiable natural person (“data subject”). In particular, a natural person is deemed identifiable, either directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features that express the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.

 

What types of data do we process, for what purpose and on what legal grounds?

General information
Primarily, we process the personal data that we receive from our customers and business partners through our business relationships with them and other persons involved, or that we collect from their users during the operation of our websites, apps and other applications.

Visiting the website
When you visit our website, your browser sends us the information required for this purpose, such as IP address, MAC address of your smartphone or computer, details about your device and settings, cookies, date and time of your visit, pages and content accessed, functions used, referring website and location details. We use this information to improve our online offering and our services, for statistical purposes and for the efficient and secure operation of our website. The data is deleted as soon as it is no longer required for the purpose for which it was collected.

 

Contact by you
You have various ways of getting in touch with us, such as:

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• filling out a contact form;

• ordering a product;

• in the purchase or acquisition of a fee-based offer (provision of payment information, purchase and transaction data);

• contacting customer service (for example, by email or phone);

• subscribing to the newsletter;

• participating in contests or competitions;

• user surveys and market research;

• marketing and analysis purposes.

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As soon as you contact us, we receive and process certain data from you, as necessary, which you have shared with us. This usually includes your contact details such as your first name and last name, email address, postal address, phone and fax numbers as well as your company and position. We use this data to process your enquiry. The data is deleted as soon as we have dealt with your enquiry and there is no statutory retention obligation.

Applying for our job offers
We would be delighted if you were to look for a job on our website and send us your application. Please use our job website: jobs-centravo.ch You will also find the relevant data protection information for applicants here.

 

For what purposes do we process personal data and on what legal basis?

We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, to purchase products and services from our suppliers and subcontractors, and to comply with our legal obligations at home and abroad. Within the scope of the GDPR, we only process your data if there is an appropriate legal basis for doing so.
In addition, where permitted and deemed appropriate to us, we also process your personal data, for the following purposes in which we have a legitimate interest corresponding to the purpose:
 

• Conclusion of contracts: in order for you to purchase a product, we require certain data from you. Without this, we will not be able to supply you with any products or services. In this case, your data is required in order to take steps prior to entering into a contract and/or to fulfil our contractual obligations to you (Article 6, paragraph 1, letter b GDPR);
   

• Our online offer and further development of our offers, services and websites, apps and other platforms on which we are present are based on our legitimate interest in continuously optimising our business activities as well as our range of products and services;
   

• Market and opinion research, media monitoring: we may collect, store and evaluate your personal data for this purpose in order to continuously improve our services and products in line with the needs of our customers;
   

• Video surveillance and security measures: video surveillance to safeguard domiciliary rights and other measures in the interests of IT, building and system security and to protect our employees and other persons and assets belonging to or entrusted to us (such as access controls, visitor lists, network and mail scanners, telephone recordings). The legal basis is both our legitimate interest (such as operational safety) and the fulfilment of legal obligations (occupational safety).

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If your consent was the legal basis for data collection/data processing, you may revoke this at any time. This does not affect the legality of the data processing carried out prior to the revocation of consent.

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To what extent do we use profiling and automated decision-making?

We may process some of your personal data automatically. The aim is to evaluate certain personal aspects (profiling). We use profiling in particular to be able to provide you with targeted information and advice about our products and services. Here, we use evaluation tools that enable us to communicate and advertise in line with our requirements, including market and opinion research.

As a matter of principle, we do not use fully automated decision-making (as regulated by Article 22 GDPR) to establish and implement business relations or otherwise. Should we use such procedures in individual cases, we will inform you separately insofar as this is required by law as well as inform you of the associated rights.

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Why do we use cookies and tracking technologies?

We also typically use “cookies” and equivalent technologies on our website that enable your browser or your device to be identified. A cookie is a small file which is sent to your computer or automatically stored on your computer or mobile device by the web browser you use when you visit our website. This means that when you visit this website again, we are able to recognise you even if we do not know who you are.

 
Which cookies do we use and for what purpose?

In addition to cookies that are only used during a session and are deleted after your visit to the website (known as “session cookies”), cookies can also be used to store user settings and other information for a specific period of time (such as two years) (known as “permanent cookies”). You can see which cookies we use in our “cookie settings”. You can adjust these settings at any time.



 

We use the following additional cookies:

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Necessary cookies
These cookies are required for operating the website. Without these, the website and its contents will not function properly. This includes the cookie of the “infogram.com” service, which belongs to Prezi, Inc., 101 Broadway 2nd Floor, Oakland, CA 94607, USA. This cookie is used to optimise the display of infographics. You can find the Terms of Use and Privacy Policy here.

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Newsletter and marketing emails
In our newsletters and other marketing emails, we sometimes and – if permitted – also incorporate visible and invisible image elements, which can be retrieved from our servers to determine if and when you open the email, so that we can also measure and better understand how you use our services and tailor them to your requirements. You can block this in your email program (most are preset to do so). You agree to the use of these technologies by using our websites and consenting to receive newsletters and other marketing emails. If you do not want this, you must configure your browser or email program accordingly.

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Web analytics
We use website web analysis tools on our website (such as digistats, see below for more details) to analyse the Internet traffic of our websites. We use this information to improve our online offering, for statistical purposes and for the efficient and secure operation of our websites. The collection, storage and analysis of this information is legitimate as we need it to improve our online offering, for statistical purposes and for the efficient and secure operation of our websites.

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How can you block or delete cookies?

You have the option of preventing cookies from being stored on your device by configuring corresponding settings in your browser. You can find more information here.

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Which statistical analyses do we carry out?

We use the “digistats” service, which can generate straightforward, data protection-friendly visitor statistics. We use this anonymised data to better tailor the content and functions of the website to individual user needs.



 

digistats stores the following data about visitors to the website: